Heal with Jack LLC Refund Policy

Effective date: 12/07/21

 

All Digital Products

 If you are not satisfied with your purchase of a digital product and would like a refund, we have a 7-day 100% money back guarantee. You will lose all access to the digital product upon the refund reimbursement. All refund requests issued after 7 days from the time of purchase will not be accepted.

All Coaching Sessions

There are absolutely no refunds on coaching sessions that have already taken place. Once I have spent that time with you, I cannot get that time back. Rescheduling a coaching session must be done within 48 hours of the scheduled appointment, and the make-up session must be completed within one week of the rescheduled sessions original date. If you are not fully satisfied with your investment and are on a payment plan, you may request that we stop collecting on future payments. (While this is rare, there is a chance that a client and coach are ill-matched and it’s in both parties’ best interests to go separate ways.)

Contact Us

If you have any questions, concerns or complaints about this Refund Policy, please contact us: